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Tour Offerpad homes on your schedule

Offerpad Instant Access allows you to self-tour Offerpad homes on your schedule. No appointment necessary. Take more control over your home buying search, visit us today!

Instant access
  1. Download the Offerpad app via iTunes or Play Store, create an account and complete the ID verification process with a U.S. driver’s license.
  2. Using the app, visit any Offerpad home between 6:00 am-8:00 pm any day of the week.
  3. Request access via the app when you arrive.
  4. Enjoy the freedom of touring our home at your own pace and on your schedule.

Have questions? Click contact us at 844-388-4539.

Instant Access FAQ's

Where is Instant Access available?

Instant Access is currently available at select homes within the Phoenix metro area, with new homes added daily. Instant Access enabled homes will display an Instant Access banner when you click on available homes for sale on our website or in our free Offerpad app. Please verify that the home you wish to visit is Instant Access enabled before planning a tour.

How does Instant Access work?

Instant Access allows verified users the ability to access Offerpad homes using the Offerpad app. After downloading the Offerpad app, users verify their identity using their smartphone camera and driver’s license. Once verified, users simply walk to the front door and click the access button in the app. The front door will automatically unlock, providing access to the home. Once the tour is complete, simply lock up and leave.

What is the ID verification process?

The ID Verification process supports our efforts to keep our visitors safe. Before a user can access an Offerpad home, they verify their identity by taking a photo of the front and back of their state-issued driver’s license and their face using their smartphone camera. Offerpad utilizes proprietary technology to quickly verify the identity of the visitor.

I do not have a state-issued driver’s license. Can I still use Instant Access to tour homes?

No. At this time, to use Instant Access to visit an Offerpad home, the user must verify their identity using a state-issued driver’s license. If you do not have a state-issued driver’s license, you can still visit an Offerpad home with one of our agents on your schedule. Just contact us at 1-844-388-4539.

Can I use any App version?

Instant Access will only be available through the latest version of the Offerpad moblile app. Please ensure that you have installed the newest version on your device prior to planning your visit.

How does Offerpad protect my information?

Offerpad takes your privacy seriously and does not sell your personal information. While Offerpad requires photos to verify your identity, we do not retain this information once your identity has been verified. For more information about how Offerpad uses your information, please review our privacy policy.

The Instant Access button isn’t showing up on the home I wish to tour. What do I do? 

The property may not be Instant Access enabled; only Instant Access enabled homes will be listed as available for self-touring in the app. If you wish to tour a property that is not Instant Access enabled, please give us a call to set up a tour with one of our agents.

The property I wish to tour is not showing up in the app. How do I access this property?

You may not have allowed ‘access to your location’ within the app. Please update your mobile settings to allow ‘location services on’. If location services have been enabled and the home is still not populating in the app, it’s possible that the specific property is not Instant Access enabled. Please review buy.offerpad.com to verify the status of the property.