Offerpad is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, protect, and share information about you when you access and use our Platform (defined below), including when you request an offer, sell us your home, buy a home from us, use our other real estate-related services, or otherwise interact with us.
As used in this Privacy Policy, the terms “Offerpad,” “we,” and “us” refer to Offerpad Solutions Inc. and its subsidiaries and affiliates, including Offerpad, LLC, Offerpad Brokerage, LLC, Offerpad Brokerage “FL”, LLC, and Offerpad Mortgage, LLC. For purposes of this Privacy Policy, the term “Website” refers to www.offerpad.com and any other websites owned or operated by Offerpad; “App” refers to any mobile or downloadable application owned or operated by Offerpad, including the app used to access our Instant Access smart lock program described in Section 2 below; and “Social Media Sites” refers to any social media sites owned or operated by Offerpad. The Website, App, and Social Media Sites are referred to collectively as the “Platform.”
This Privacy Policy also applies to information we obtain when you communicate or interact with us outside of the Platform, including by email, telephone, text, and otherwise. It is intended to comply with applicable U.S. data privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”), the Gramm-Leach-Bliley Act (“GLBA”), and the comprehensive privacy laws of other U.S. states that provide rights to their residents.
BY ACCESSING OR USING OUR PLATFORM OR COMMUNICATING WITH US, YOU ACKNOWLEDGE THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, YOU SHOULD NOT ACCESS OR USE OUR PLATFORM.
We may update this Privacy Policy from time to time, as described in the “Changes to Our Privacy Policy” section below.
Notice at Collection. This Privacy Policy serves as our notice at collection under the CCPA/CPRA and comparable state privacy laws. The categories of personal information we collect, the purposes for which we collect and use each category, the categories of third parties with whom we share personal information, and your rights with respect to your personal information are described in the sections that follow. At the point at which we collect your information (for example, when you request an offer through our Platform, apply for financing, enroll in our Instant Access program, or otherwise submit information to us) we may provide additional notice specific to that collection point.
Contents
We collect the following categories of information about you:
Name, postal address, email address, telephone and mobile numbers, and similar information that you provide when you request an offer, register for an account, use our other services, or communicate with us, including through our customer chatbot.
Information about your home or the home you are interested in buying, including property address, property condition, photos and videos of the home, repair or renovation information, information about existing liens or encumbrances, and information about your real estate transaction with us or with one of our partners.
If you apply for a mortgage loan through Offerpad Mortgage, LLC, we collect financial information necessary to originate and process the loan, which may include your Social Security number, income and employment information, credit information, and banking and account information. We treat this information as Nonpublic Personal Information (“NPI”) under the Gramm-Leach-Bliley Act and handle it in accordance with GLBA and this Privacy Policy. If you are selling or buying a home through Offerpad and not financing through Offerpad Mortgage, financial information necessary to close the transaction (such as bank account information for wire transfers or tax identification information for reporting) is generally collected and held by the title and escrow company, not by Offerpad.
If you are a real estate professional, homebuilder, agent partner, or other professional working with Offerpad, we may collect your professional licensing numbers, MLS ID, company affiliation, and similar business information.
We collect technical information about your use of our Platform, including IP address, browser type, device type and operating system, internet service provider, location (including precise location if you grant permission through your device settings), referring URLs, pages and content viewed, search queries, clickstream data, and dates and times of access. We collect this information through cookies, web beacons, server logs, and similar technologies, as described in the “Cookies, Web Beacons, and Interest-Based Advertising” section below.
We also use session recording and behavioral playback technologies that capture detailed information about your interactions with our Platform, including mouse movements, scrolls, clicks, keystrokes in non-sensitive fields, page navigation, and visual reconstructions of your browsing session. We use this information to understand how visitors use our Platform, identify usability issues, improve our services, debug errors, and detect fraud and security incidents. Session recording technologies are configured to avoid capturing the contents of fields that contain sensitive information, such as passwords and financial account information.
Offerpad operates an Instant Access program (currently available in select markets and expanding over time) that allows prospective buyers to tour homes in our inventory on a self-guided basis using our App to unlock the home through a smart lock system. In connection with this program, we collect information necessary to verify your identity and to maintain the security of our homes, including:
Identity verification for Instant Access may be performed directly by Offerpad or through a third-party identity verification service provider acting on our behalf. When a third-party identity verification service provider performs identity verification on our behalf, the service provider acts as our service provider under applicable privacy laws and is contractually restricted from using the information for any purpose other than performing identity verification services for Offerpad, subject to the service provider’s own privacy practices for information collected directly from you through its own platform.
Offerpad does not retain a copy of your government-issued identification document after the verification process is complete, but we may retain information obtained from the document (such as your name and confirmation of legal age) in accordance with our data retention practices. If identity verification involves comparing a photograph of you to your identification document, the comparison may involve biometric information. Where required by applicable law, we or our service provider will provide notice and obtain your consent before collecting biometric information, will use it only for identity verification and fraud prevention, and will not sell it. Biometric information is retained only as long as necessary to complete verification and as required by law.
We may receive information about you from real estate agents, homebuilders, partners, public records, multiple listing services, credit bureaus (where permitted by law), and other publicly or commercially available sources. We may combine this information with information you provide or that we collect through our Platform.
The categories of information described above include categories of personal information as defined by the CCPA/CPRA and comparable state laws, including identifiers, customer records, commercial information, internet or electronic network activity information, geolocation data, professional or employment-related information, and inferences drawn from any of the foregoing. Financial account information and precise geolocation may be treated as sensitive personal information under applicable state law; see the “Sensitive Personal Information” section below.
We collect and store information you provide directly to us, including when you request an offer, register for an account, upload photos, submit forms, respond to surveys, provide feedback, or contact us with questions or comments. We may also collect information when you communicate with us by phone, text message, email, or through our Platform.
When you use our Platform, we automatically collect certain technical information about your device and your use of the Platform, as described in the “Device and Usage Information” subsection above and in the “Cookies, Web Beacons, and Interest-Based Advertising” section below. We also use session recording and behavioral analytics technologies that capture detailed information about how you interact with our Platform, which we use to improve the Platform, identify and fix problems, and understand how our services are used.
If you use our Instant Access program to tour a home in our inventory, we collect information in connection with the verification of your identity and your access to the home, as described in the “Instant Access and Home Tour Information” subsection above, including information from your wireless carrier about your mobile account. Identity verification may be performed directly by Offerpad or through a third-party identity verification service provider acting on our behalf.
Data obtained through any of our text message programs (including programs using short codes, standard 10-digit telephone numbers, or toll-free numbers) will not be shared with any third parties for their marketing reasons or purposes. The categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent obtained through any of our text message programs; this information will not be shared with any third parties, regardless of any other provisions of this Privacy Policy. This restriction is required by wireless carrier and messaging industry rules and is maintained to ensure continued operation of our text message programs.
In addition, we do not share mobile telephone numbers that we collect solely for marketing text message purposes with third parties to enable those third parties to send their own marketing text messages, except with your consent or as otherwise permitted by law.
On occasion, we may combine or compare data from third-party sources with information you have provided or that we have otherwise collected. This may include demographic data, credit check information, and additional information about you from a credit bureau, as permitted by law. Where access to the Platform is made available by one of our partners or affiliates through a website they operate, that partner or affiliate may share with us information they collected from you in connection with such access.
We use the information we collect for the following purposes:
Offerpad uses artificial intelligence, machine learning, automated valuation models, and related technologies (collectively, “AI/ML”) for a variety of purposes, including to generate property valuations and cash offer estimates, to assess property condition, to personalize and generate communications with you, to respond to inquiries through our customer chatbot, to develop, train, and improve our AI/ML models, services, and operations, to detect and prevent fraud, and for related business purposes. Our use of AI/ML may involve the processing of information you provide to us, information we collect automatically, and information obtained from third-party sources.
Decisions about whether to extend a cash offer on your home, and the price of any such offer, involve human review and judgment in addition to any automated analysis performed by our AI/ML tools. Offerpad does not currently use AI/ML to make automated decisions about consumers that produce legal or similarly significant effects without human involvement, and accordingly the “profiling” opt-out rights available under certain state privacy laws are not currently implicated by our AI/ML activities. If our use of AI/ML changes in a way that would implicate these rights, we will update this Privacy Policy and provide the required notice and opt-out mechanisms.
We share information, including personal information, in the following circumstances:
We share information with our subsidiaries and affiliated businesses for the purposes described in this Privacy Policy. This includes sharing among Offerpad Solutions Inc., Offerpad, LLC, Offerpad Brokerage, LLC, Offerpad Brokerage “FL”, LLC, Offerpad Mortgage, LLC, and other affiliated entities.
We share information with third-party service providers who perform services on our behalf, including technology and infrastructure providers, payment processors, customer service providers, data storage providers, analytics providers, marketing service providers, and others who assist us in operating our Platform and providing our services. Service providers are contractually obligated to use the information only for the purposes of providing services to us and in compliance with applicable law.
We share information with partners who provide services to you in connection with real estate transactions, including the circumstances described in the “Partners and Lead Routing” section below.
We may disclose information to comply with applicable laws and legal processes, including subpoenas, court orders, warrants, and regulatory or government requests; to cooperate with law enforcement investigations; to investigate and respond to actual or suspected fraud, security incidents, or illegal activity; and to enforce our terms of use and other agreements.
We may disclose information when we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Offerpad, our users, our employees, or others, including for purposes of fraud protection and credit risk reduction.
We may share or transfer information in connection with a proposed or completed merger, acquisition, reorganization, financing, sale of assets, bankruptcy, or similar transaction, in which information held by us is among the assets transferred.
We may share information with other third parties when you direct us to do so or with your consent.
Offerpad is not a data broker. We do not sell your personal information for monetary consideration to third-party marketers, data brokers, or list brokers, and we have not done so in the preceding twelve (12) months. We do share your information with partners who provide services to you in connection with real estate transactions, as described in the “Partners and Lead Routing” section below, and, as described in the “Cookies, Web Beacons, and Interest-Based Advertising” section below, we may share certain information with advertising partners for cross-context behavioral advertising, which may be considered a “sale” or “share” under certain state privacy laws. You have the right to opt out of this sharing as described in the “Your Choices and Rights” and “State Privacy Rights” sections below.
Offerpad operates a multi-solution real estate platform. When you come to us for a cash offer, a listing, financing, or another service, we try to match you with a solution that meets your needs. In some cases, that solution comes directly from Offerpad. In other cases, the solution is provided by a partner who specializes in a type of property, transaction, or service that Offerpad does not directly provide. This section describes the partners we work with and how your information may be shared with them.
We work with partners in the following categories:
Cash Buyer Partners. When Offerpad is unable to make a direct cash offer on your home – for example, because your home is a property type we do not purchase, is located outside our service area, or otherwise does not meet our purchase criteria – we may share information about you and your property with one or more partners who specialize in purchasing properties of that type or in that area. These partners may include institutional investors, individual cash buyers, and specialty buyers (for example, buyers who specialize in manufactured or mobile homes).
Listing Agent Partners. If you want to sell your home through a traditional listing, we may connect you with one of our agent partners (sometimes referred to as “HomePro” agents) who can list your home. These partners are licensed real estate agents and brokerages who have agreed to work with Offerpad sellers.
Financing Partners. If you need financing to purchase a home, we may connect you with Offerpad Mortgage, LLC or with one of our third-party mortgage lender partners who can provide you with loan options. We may also connect you with partners who offer rate buydown programs, down payment assistance, or other financing-related services.
Title, Escrow, and Insurance Partners. In connection with your real estate transaction, we may share your information with title companies, escrow agents, homeowners insurance providers, and similar transactional partners.
Renovation, Repair, Maintenance, and Home Service Partners. We engage third-party vendors, contractors, and subcontractors to provide renovation, repair, maintenance, inspection, and related home services, both in connection with homes we are preparing for sale and in connection with services offered to our customers (including through our Renovate program). We maintain a vendor vetting and onboarding program for these service providers, which includes reviewing credentials, insurance, and other qualifications before engaging them. We share information with these vendors as necessary for them to perform the services we have engaged them to provide.
Identity Verification Service Providers. In connection with our Instant Access program, we may share information with third-party identity verification service providers to verify your identity and authorize your access to homes in our inventory. These service providers are contractually restricted from using the information for purposes other than performing identity verification services for Offerpad.
Marketplace Partners. We operate a Cash Offer Marketplace through which we match sellers with cash buyers. When you request an offer from Offerpad, we may present your property to Cash Offer Marketplace participants, including the categories of Cash Buyer Partners described above, to determine whether any of them is interested in purchasing your home. If a Cash Offer Marketplace participant expresses interest, we may share your information with that participant in connection with the proposed transaction.
Other Lead Routing Partners. In some cases, if Offerpad is not able to make a direct offer on your home and you do not convert through our own process, we may share your information with a third-party real estate platform, agent partner, or other service provider who may be able to assist you with selling or buying a home. We do this only for purposes of connecting you with services you originally came to Offerpad to receive.
When we share information with a partner, we do so under contractual terms that limit the partner’s use of the information. Typically, partners may only use the information you provided to us to offer services to you in connection with the transaction you came to Offerpad to complete, and may not use the information for unrelated marketing, resell the information, or share the information with their own partners without additional permission. Specific terms vary by partner relationship.
Important exclusion for text message program data. Text messaging originator opt-in data and consent obtained through any of our text message programs are subject to the restrictions described in the “Information Collected Via Text Message” subsection of Section 2, and are not shared with partners under this Section 5 regardless of any other provisions of this Privacy Policy. Other information obtained through our text message programs may be shared with partners as described in this Section 5 to provide the services you request, but not for partners’ own marketing purposes.
You can opt out of sharing your information with partners as described in the “Your Choices and Rights” section below. If you opt out, we will not share your information with partners for the purpose of marketing or lead routing, although we may still share information with service providers and partners as necessary to complete a transaction you have initiated with us, to comply with legal obligations, or as otherwise permitted by this Privacy Policy.
We use cookies, web beacons, pixels, tags, and similar technologies to operate and improve our Platform, to remember your preferences, to personalize your experience, and to measure the effectiveness of our marketing and advertising. A “cookie” is a small file placed on your device that communicates with our servers and those of our authorized partners, and allows us to recognize your device when you return to our Platform.
We use both first-party cookies (set by Offerpad) and third-party cookies (set by our service providers and advertising partners). You can control cookies through your browser settings. However, if you disable all cookies, some features of our Platform may not work properly.
We use third-party analytics services, such as Google Analytics, to understand how visitors use our Platform. These services use cookies and similar technologies to collect information about your use of our Platform and to generate reports that help us improve our services. To learn more about Google Analytics and to opt out, visit https://tools.google.com/dlpage/gaoptout.
We and our advertising partners use cookies, pixels, device identifiers, and similar technologies to deliver advertising about our services and related products on our Platform and on third-party websites, apps, and services. This advertising may be based on information we collect about your activities on our Platform, information collected by our advertising partners about your activities on other websites and apps, and information from commercially available sources.
As part of our interest-based advertising activities, we may share identifiers (such as hashed email addresses, phone numbers, or device identifiers) and other information with third-party advertising platforms, including social media platforms and search engine platforms, to create custom audiences, lookalike audiences, and similar advertising segments, so that we can deliver targeted advertising to you and to other consumers with similar interests or characteristics. These advertising platforms may combine the information we share with information they have collected from you directly in order to target their advertising.
Under the CCPA/CPRA and comparable state privacy laws, certain of these advertising activities may be considered “sharing” or a “sale” of personal information, including when we share identifiers or online activity information with advertising partners for cross-context behavioral advertising or targeted advertising. You have the right to opt out of this sharing as described in the “Your Choices and Rights” and “State Privacy Rights” sections below.
We honor the Global Privacy Control (“GPC”) browser signal as a valid opt-out request for sale and sharing of personal information for purposes of cross-context behavioral advertising with respect to the device and browser from which the signal is sent. We also honor other universal opt-out mechanisms where required by applicable law. To use GPC, you can enable it in a supported browser or browser extension. For more information, visit https://globalprivacycontrol.org.
Some browsers support a “Do Not Track” feature, which is intended to signal to websites that you do not wish to be tracked across different websites. Our Platform does not currently respond to Do Not Track signals as a separate control, but we do honor the Global Privacy Control signal described above.
We offer you several choices in connection with the information we collect and share. In addition, residents of certain states have specific rights under applicable state privacy laws; see the “State Privacy Rights” section below.
You may opt out of marketing emails at any time by clicking the “unsubscribe” link in any marketing email we send or by contacting us at privacy@offerpad.com. Even if you opt out of marketing emails, we may continue to send you emails that are necessary for the operation of our Platform or to complete a transaction you have initiated with us.
You can opt out of text messages at any time by replying STOP to any text message you receive from us, or by any other reasonable means, including by replying with words such as “cancel,” “end,” “quit,” or “unsubscribe,” emailing privacy@offerpad.com, or calling 844.388.4539. For help, reply HELP. We will honor your request within the time required by law. You will receive a confirmation message, and you will not receive additional text messages from the program you opted out of.
You can opt out of direct telemarketing from us by contacting us at privacy@offerpad.com or 844.388.4539 and asking to be added to our internal do-not-call list. The Federal Trade Commission also maintains a National Do Not Call Registry at https://www.donotcall.gov.
You can control cookies through your browser settings. You can also opt out of interest-based advertising by visiting https://optout.aboutads.info and https://optout.networkadvertising.org, or by enabling Global Privacy Control in your browser as described in the “Cookies, Web Beacons, and Interest-Based Advertising” section above.
You can opt out of sharing your information with partners by contacting us at privacy@offerpad.com. As noted above, we may still share information with service providers and partners as necessary to complete a transaction you have initiated with us or as otherwise required by law.
You may request access to, correction of, or deletion of your personal information by contacting us at privacy@offerpad.com or 844.388.4539. We will respond to your request as required by applicable law. See the “State Privacy Rights” section below for additional details about the rights available to residents of certain states.
You can exercise any of the choices and rights described in this Privacy Policy by contacting us at privacy@offerpad.com, by calling us at 844.388.4539, by writing to us at the address listed in the “How to Contact Us” section, or by following the “Your Privacy Choices” link in the footer of our Website.
Certain information we collect may be considered “sensitive personal information” under the CCPA/CPRA and comparable state laws. The categories of sensitive personal information we may collect include:
We use sensitive personal information only for the purposes of providing the specific services you have requested, completing transactions, verifying your identity (including identity verification for the Instant Access program), preventing fraud, complying with legal obligations, and other purposes permitted by applicable law. We do not use sensitive personal information for the purpose of inferring characteristics about you, and we do not sell sensitive personal information or share it for purposes of cross-context behavioral advertising.
In addition, certain states, including Virginia (effective July 1, 2026), Maryland, and Oregon, prohibit the sale of consumers’ precise geolocation data. Offerpad does not sell precise geolocation data to third parties.
Residents of California and certain other states have the right to limit the use and disclosure of their sensitive personal information. To exercise this right, contact us at privacy@offerpad.com.
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to provide our services, to resolve disputes, to establish and defend legal claims, to conduct audits, to pursue legitimate business purposes, to enforce our agreements, and to comply with applicable laws. The criteria we use to determine retention periods include:
When we no longer need personal information, we will delete, de-identify, or anonymize it in accordance with our retention policies and applicable law.
We maintain administrative, technical, and physical safeguards designed to protect the information we collect against loss, alteration, unauthorized access, theft, misuse, or disclosure. However, no system can guarantee complete security, and we cannot warrant that your information will be completely secure from unauthorized third parties. Your use of the Platform and your communications with us are at your own risk.
You are responsible for protecting your password and for the security of information you transmit to us over the internet. If you believe that your account has been compromised, you must notify us immediately by contacting us at privacy@offerpad.com.
Our Platform is directed to and intended for use by persons who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If you are under 18, you are not permitted to submit any personal information to us. If we discover that we have collected personal information from a child under 18, we will delete that information as soon as reasonably practicable. By using our Platform or submitting information to us, you represent and warrant that you are 18 years of age or older.
We do not knowingly sell or share the personal information of consumers under 16 years of age.
Our Platform may contain links to third-party websites, applications, and services, including those of our partners and advertisers. These third parties have their own privacy policies, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites or services you visit through our Platform before providing them with any personal information.
Our Platform is operated and hosted in the United States and is intended for use by residents of the United States. If you are accessing our Platform from outside the United States, please be aware that any information you provide will be transferred to and processed in the United States, which may not have the same data protection laws as your country of residence. By using our Platform, you consent to the transfer and processing of your information in the United States as described in this Privacy Policy.
Residents of certain U.S. states have specific rights with respect to their personal information under applicable state privacy laws. In addition to California (addressed specifically below) and Nevada (addressed in Section 15), a growing number of states, including Colorado, Connecticut, Texas, and Virginia, among others, have enacted comprehensive consumer privacy laws that provide their residents with rights similar to those described below. The specific rights available to you depend on your state of residence and the applicable state law. If you are unsure whether your state’s law is covered, please contact us at privacy@offerpad.com.
Depending on your state of residence, you may have the following rights:
Right to Know / Right of Access. The right to know what categories of personal information we have collected about you, the sources from which we collected it, the business or commercial purposes for collecting or sharing it, the categories of third parties with whom we share it, and the specific pieces of personal information we have about you.
Right to Correct. The right to request that we correct inaccurate personal information we maintain about you.
Right to Delete. The right to request that we delete personal information we have collected or maintained about you, subject to legal exceptions (including when we need the information to complete a transaction, comply with legal obligations, or defend legal claims).
Right to Data Portability. The right to receive a copy of your personal information in a portable format.
Right to Opt Out of Sale or Sharing. The right to opt out of the sale or sharing of your personal information, including sharing for cross-context behavioral advertising or targeted advertising.
Right to Limit Use of Sensitive Personal Information. The right to limit our use and disclosure of sensitive personal information to purposes necessary to provide the services you requested and other purposes permitted by law.
Right to Opt Out of Profiling. In certain states, the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects. Offerpad does not currently engage in profiling that would trigger this right.
Right to Non-Discrimination. The right not to receive discriminatory treatment for exercising your privacy rights. We will not deny you services, charge you different prices, or provide you a different quality of services because you exercised your rights.
Right to Appeal. In certain states, the right to appeal our decision regarding your privacy request.
To exercise any of these rights, contact us at privacy@offerpad.com, call us at 844.388.4539, or write to us at the address listed in the “How to Contact Us” section. We will verify your identity before responding to your request, which may require you to provide information that allows us to confirm you are the person about whom we collected information. We will respond to your request within the time period required by applicable law. If we deny your request, we will explain the basis for the denial. You may designate an authorized agent to make a request on your behalf by providing the agent with written authorization or a power of attorney.
We will not discriminate against you for exercising your rights under applicable state privacy laws.
California residents are entitled to additional information under the CCPA/CPRA. In addition to the rights described above, California residents have the right to request a list of the categories of personal information we have collected, disclosed for a business purpose, sold, or shared during the preceding 12 months, along with the categories of third parties to whom the information was disclosed, sold, or shared.
As described in this Privacy Policy, Offerpad is not a data broker and does not sell personal information for monetary consideration. However, we may share certain information with advertising partners for cross-context behavioral advertising, which may be considered “sharing” under California law. California residents have the right to opt out of this sharing by contacting us as described above or by enabling Global Privacy Control in their browser.
Effective January 1, 2026, new California Privacy Protection Agency (CPPA) regulations impose additional obligations on businesses that use automated decision-making technology (ADMT), including requirements for risk assessments before initiating high-risk processing activities and, for certain businesses, periodic cybersecurity audits. Businesses that sell or share personal information, use automated decision-making, or process sensitive personal information are subject to these requirements. Offerpad is evaluating these obligations and will comply with applicable risk assessment and audit requirements within the timelines established by the CPPA regulations.
California residents also have the right under the California “Shine the Light” law (California Civil Code Section 1798.83) to request information about our disclosures of certain categories of personal information to third parties for their direct marketing purposes during the immediately preceding calendar year. You can make such a request once per calendar year by contacting us at privacy@offerpad.com.
Information collected by Offerpad Mortgage, LLC in connection with mortgage loan origination is subject to the Gramm-Leach-Bliley Act and its implementing regulations, in addition to applicable state privacy laws. If you applied for or obtained a mortgage loan through Offerpad Mortgage, LLC, please refer to the separate GLBA privacy notice that was or will be provided to you at the time of application for specific information about the handling of your Nonpublic Personal Information under GLBA. You have the right to opt out of certain sharing of Nonpublic Personal Information with entities not affiliated with Offerpad by contacting us at privacy@offerpad.com.
Nevada residents have the right under Nevada law (Chapter 603A of the Nevada Revised Statutes) to direct us not to sell certain personal information we have collected about them. Although Offerpad does not sell personal information for monetary consideration to third-party marketers, Nevada residents can submit a verified request to opt out of any such sale by contacting us at privacy@offerpad.com. Nevada residents can also contact us at the same email address to review, correct, or update their personal information.
Your use of our Platform may also be governed by our Terms of Use, located at www.offerpad.com/terms-of-use, and by supplemental terms applicable to specific features, programs, or promotions. In the event that provisions of any such agreement differ from or conflict with the provisions of this Privacy Policy, the more specific terms will apply to the relevant activity.
We may update this Privacy Policy from time to time to reflect changes in our business practices, our services, or applicable law. When we update the Privacy Policy, we will post the updated version on this page and update the “Last Updated” date at the top. For material changes, we will provide additional notice, such as by email or a prominent notice on our Platform. Your continued use of our Platform after the updated Privacy Policy has been posted constitutes your acknowledgement of the updated Privacy Policy.
If you have questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: privacy@offerpad.com
Phone: 844.388.4539
Mail:
Privacy Requests
Offerpad, LLC
433 S Farmer Ave, Suite 500
Tempe, Arizona 85281
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Offerpad cares about your privacy. We will only contact you about your request.
