OfferPad is committed to protecting and respecting your privacy.
We collect and store information that you provide directly to us, including when you request an offer, use our real estate-related services, update your e-mail preferences, respond to a survey or provide other feedback about the Website or contact us with questions or comments.
We will not ask for or request sensitive information such as government identifiers, medical information, or financial information, except in connection with requests for offers or purchase or sale transactions. Please do not provide this type of information to us unless specifically requested.
We also collect and store certain technical information when you access, browse and use our Website. This technical information helps us operate and provide our Website to you, and includes standard information about interactions and system capabilities, such as:
We also may collect information using cookies and web beacons. (See Cookies & Web Beacons below.)
We may supplement the technical information we collect from you with information collected by third parties. Such third parties may include service providers or advertising partners that help us understand the users who access and use our Website and services and provide better services to those users.
On occasion, we may combine or compare data from other third-party sources with information that you have, or your company (if applicable) has, provided, or that we have otherwise collected. This may include demographic and navigation data, credit check information and additional information about you from a credit bureau, as permitted by law.
We may also collect and compile contact information from other sources in order to contact you if we think you, or the company you represent (if applicable), would be interested in our Website or services.
Third parties that are unaffiliated with us may also collect information about you, including tracking your browsing history, when you use our Website. Such third parties may collect information about your online activities over time and across different websites or online services. We do not have control over these third-party collection practices and advise you to adjust the settings of your browsers or install plug-ins and add-ins if you wish to minimize these third-party collections.
We may use any information that we collect in order to:
In some cases, how we treat and use information will depend on the type of information. Some of the information we collect through your use of our Website or communications with us, such as your first and last name, address, telephone number, e-mail address, financial information and billing information associated with a transaction, and/or the name of the company or organization on behalf of which you are authorized to use the Website (if applicable) may personally identify you. We will treat this information as “Personally Identifiable Information.” We will also treat as Personally Identifiable Information any non-identifying information that is combined with Personally Identifiable Information.
We may use your information, including Personally Identifiable Information, in order to:
We may use technical information and non-Personally Identifiable Information to:
We may also combine technical information or non-Personally Identifiable Information about your use of our Website and services with similar information that we obtain from other users to use in an aggregate or anonymous manner for similar purposes.
We may share any information, including Personally Identifiable Information with:
We may also disclose your Personally Identifiable Information:
We may share non-Personally Identifiable Information, aggregate or anonymous data:
In the event that we receive a request from a governmental entity to provide it with your Personally Identifiable Information, we will take reasonable attempts to notify you of such request, to the extent reasonably possible and legally permissible.
California Civil Code permits California residents to request that Company not share your Personally Identifiable Information with third parties for their direct marketing purposes. If you are a California resident, you may contact Privacy@OfferPad.com to request information regarding how we share Personally Identifiable Information with third parties for their direct marketing purposes and/or to request that such information not be shared with third parties for such purposes.
You may have the opportunity to receive certain communications from us related to our Website. If you provide us with your e-mail address in order to receive communications, you can opt out of marketing e-mails at any time by following the instructions at the bottom of our e-mails and adjusting your e-mail preferences. Please note that certain e-mails may be necessary for the operation of our Website. You will continue to receive these e-mails, if appropriate, even if you unsubscribe from our optional communications.
Certain websites you visit may provide options regarding advertisements you receive. For more information or to opt out of certain online behavioral advertising, please visit http://www.aboutads.info.
Some browsers support a “Do Not Track” feature, which is intended to be a signal to websites that you do not wish to be tracked across different websites you visit. Our Website does not currently change the way they operate based upon detection of a Do Not Track or similar signal.
Please note that we cannot control how third-party websites or online services you visit through our Website respond to Do Not Track signals. Check the privacy policies of those third parties for information on their privacy practices.
You may opt out of direct telemarketing contacts by requesting us to remove you from our direct telemarking list. Please note that opting out from our direct telemarketing contacts does not limit us from contacting you for other purposes, including those contacts that are reasonably necessary to provide you with our Website. If you decide to opt out of our direct telemarketing contacts, allow a reasonable time for us to process your request and do not hesitate to contact us at Privacy@OfferPad.com if you encounter any problems with your request. The FTC also maintains a National Do Not Call Registry at www.donotcall.gov/register/reg.aspx. By registering your number with the FTC may also limit our direct marketing contacts to that number.
The security of your information is important to OfferPad, and we have established administrative, technical and physical safeguards designed to protect Personally Identifiable Information against loss, alteration, unauthorized access, theft, misuse or disclosure. Unfortunately, no system can guarantee complete security of your information. As a result, OfferPad cannot ensure or warrant your information, including your Personally Identifiable Information, is completely secure from unauthorized third parties. Thus, your use of the Website and communication with us is at your own risk.
Our Website is directed to and is intended for use by persons who are 18 years of age or older. We do not knowingly collect information from children under 18. If you are under 18 years of age, you are not permitted to submit any personally identifiable information to us, including your name, address or e-mail address. If we discover that we have collected any personally identifiable information from a child under the age of 18, we will remove that information from our database as soon as possible. By submitting any personally identifiable information to us, you represent and warrant that you are 18 years of age or older.