Thinking about selling your home to Offerpad but not sure what to expect? You’re not alone. There are a lot of misconceptions about how direct home sales work, what the fees look like, and what the process involves.
We want to clear that up. Here are the most common myths about Offerpad’s services — and how things actually work.
Myth #1: “Offerpad is for people who want to sell quickly or are in a distressing situation.”
Offerpad is for homeowners who want to sell their home on their own terms — whether that’s a few weeks or a few months. You’re in control.
Most of our customers have bought or sold a home the traditional way 2-3 times before discovering Offerpad. They choose us not because they’re in a rush, but because they want more certainty and less hassle.
We give customers options. You can sell your home directly to Offerpad — with no showings and the ability to select your own closing date — or you can partner with Offerpad to list your home on the open market if you’d prefer to explore that route.
Closing timelines are flexible. You can close in as few as 15 days or take up to 60 days, depending on what works for your situation.
Myth #2: “Offerpad flips homes.”
Offerpad is not a house flipper. Traditional home flippers buy homes at a steep discount, make major renovations, and resell at a large markup. That’s not how Offerpad works.
When Offerpad purchases a home, we manage key repairs to make it move-in ready for the next buyer. The goal is to prepare the home for a smooth resale — not to gut-renovate it for profit.
Myth #3: “Offerpad doesn’t know local markets as well as a traditional agent.”
Offerpad was founded by experienced real estate professionals, and we staff local offices in every market we serve. We offer both direct home sales and listing services with our own licensed agents.
Our offers are evaluated using a combination of proprietary technology and local real estate experts who specialize in their respective markets. If your home is in Tampa, it will be assessed by an Offerpad expert in our Tampa office — not someone in a call center across the country.
Myth #4: “Offerpad and similar companies charge a 10-12% service fee.”
Offerpad’s service fee is 5%. We don’t charge a traditional commission on top of it, and there are no hidden fees. The 5% covers the cost of a streamlined selling experience including flexible closing dates, no showings, and the certainty of a confirmed sale.
For context, in a traditional home sale, sellers typically pay 5-6% in agent commissions alone, plus closing costs, seller concessions, repair expenses, and carrying costs while the home sits on the market.
Keep in mind that the fee structure is only one part of the equation — offer prices, final sale prices, and net proceeds will vary depending on your home, your market, and which selling method you choose. The best way to compare is to see your actual options side by side.
Myth #5: “Offerpad will leverage repairs against you.”
At Offerpad, you’re in control when it comes to repairs. If our home assessment identifies needed repairs, you have options:
- Credit adjustment (most popular) — a simple credit with no out-of-pocket expense for you. Offerpad handles the repairs after closing.
- Make repairs yourself — use your own licensed contractors before closing.
- Decline — if you don’t agree with the repair findings, you can walk away with no obligation.
You’ll always have an opportunity to review the assessment findings before making a decision.
Myth #6: “Offerpad makes money on your repairs.”
Offerpad does not profit from repair credits. If you choose the credit adjustment option, we charge only what it costs us to manage the repair through our own renovations team. The goal is to make the home move-in ready for the next buyer — not to add unnecessary costs to your sale.
Myth #7: “Offerpad only has one solution.”
Most people know us for our cash offer, but Offerpad provides multiple ways to buy and sell a home:
- Sell directly to Offerpad — get a cash offer with no showings, a flexible closing date, and a free local move.
- List with Offerpad — partner with one of our licensed local agents to list your home on the open market.
- Buy from Offerpad — browse our inventory of move-in ready homes for sale.
Each option serves different priorities. A direct sale offers speed and certainty. Listing on the open market gives you exposure to more buyers and the potential for a higher sale price, but with less predictability on timing and costs. You can compare your options and choose what works best for your situation.
How it works
If you’re interested in seeing what Offerpad can offer, here’s what the process looks like:
- Request an offer — answer a few questions about your home online. There’s no cost and no obligation.
- Review your options — you’ll see your selling paths (cash offer, listing, or both) with estimated timelines and costs.
- Choose your path — pick the option that fits your priorities and select your closing date.
- Home assessment — Offerpad evaluates the home’s condition. You’ll review the findings and decide how to handle any repairs.
- Close on your schedule — once terms are set, close on the date you selected.
To get started, request a free, no-obligation offer. To see what other homeowners are saying about their experience, check out Offerpad reviews.
